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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Webb

Dan Webb

September 2, 2026

5  out of  5
rating by Dan Webb
"Called for questions concerning my policy, the staff was readily available and knowledgable ."
We responded:
"Good evening Dan! Thanks so much for your business and for leaving us a review. If there’s anything you need please let us know!"
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Debra Agan

September 2, 2026

5  out of  5
rating by Debra Agan
"This office is always helpful and very kind"
We responded:
"Hey Debra! We appreciate you so much and thanks for leaving us a review! Please let us know if there’s anything we can do!"
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Rebecca Patterson

September 1, 2026

5  out of  5
rating by Rebecca Patterson
"After a huge spike in the cost of my Property Insurance, Brock was able to work with me to lower the cost. He was able to bundle my home and auto and lower the overall premium significantly. He had a quote for me in a very timely manner and went over all the options. Would highly recommend!!"
We responded:
"Much appreciated Rebecca! Brock has a knack for getting our customers in a better place! Thanks for trusting us and we look forward to serving you for a long time!"
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Beverly Goss

September 1, 2026

5  out of  5
rating by Beverly Goss
"When I called the office concerning emails that I had received, Jamie was very polite and understood my concern. Her response was Prompt, Courteous and Professional."
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Dave Sweet

August 28, 2026

5  out of  5
rating by Dave Sweet
"worked with Lori on a home policy and auto she was awesome to work with we sent everything to underiting before we purchased the policy they cleared the way so we paid in full the next day they sent me a bill for more than we agreed on so I cancelled Lori worked very hard with the under riter to fix the issue and was on able to you thank you Lori you're awesome"
We responded:
"Dave, Thanks for leaving a review for Lori! She is a hard worker and advocate for all of our customers!! We hope to work with you again in the future and thanks again for providing us the opportunity!"
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Sue

August 27, 2026

5  out of  5
rating by Sue
"We have been State Farm clients in 3 states for over 50 years. We have been with Alan Horne’s agency (and previously Casey Warnock’s) for 19 years. We could not be more pleased with the service, the efficiency and the level of comfort we have being taken care of by such caring people. We would never consider going anywhere else! Thank you for everything"
We responded:
"Sue we appreciate you so much!! Thanks for stopping by to leave us a review and as always let us know if there is anything you ever need!"
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E AV

August 17, 2026

5  out of  5
rating by E AV
"Great experience and half the price of my previous insurance with another agency"
We responded:
"We really appreciate you trusting us and feel free to reach out with anything you need!"
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Tony Grizzle

August 16, 2026

5  out of  5
rating by Tony Grizzle
"Been a customer for several years now. All staff have been very courteous, extremely helpful when providing top notch customer service."
We responded:
"Tony, thank you sir! We really do appreciate you over the years and look forward to being your agency for a long time!"
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April P

May 22, 2026

5  out of  5
rating by April P
"Lori save me quite a bit of money on my car insurance and was able to get me a better rate on my home insurance as well. Very easy to work with, very nice and personable, I understand now why my boss always recommends her to everybody!"
We responded:
"Wow April thanks so much for taking the time to leave us a review and for trusting us with your business!! Lori is a huge part of what we do and we are proud to have her on our team!! Look forward to working with you for a long time!!"
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Gloria Cheek

May 18, 2026

5  out of  5
rating by Gloria Cheek
"Received the best treatment. Knowledgeable, quick to respond, worked to get best rates possible. Could not have been more helpful and honest."
We responded:
"Thank ya so much Gloria!! We really appreciate your kind words and look forward to servicing you for a long time! "
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Niki Eubanks

March 10, 2026

5  out of  5
rating by Niki Eubanks
"I purchased life insurance through Brock Jones and he was very professional. Brock went through the policy with me and it was all completed in a short amount of time. I feel that I chose the right life insurance due to his understanding of what I was looking for; as well as his knowledge of what he was offering to me. I will recommend Brock Jones to others in the future. Great job!!!"
We responded:
"Thanks for taking the time to leave a review Niki! Brock is such a huge asset to our office and our customers and we appreciate the kind words.

Please let us know if we can help you in any other way!!"
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Lauryn Johnson

March 9, 2026

5  out of  5
rating by Lauryn Johnson
"Lori saved me tons! Super helpful and friendly staff! Highly recommend!"
We responded:
"Thanks Lauryn!! We really appreciate you and if there’s anything you need please let us know!"
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Heather Smith

March 8, 2026

5  out of  5
rating by Heather Smith
"I had a problem with my insurance coverage that originated from a computer glitch. Jamie was very helpful and got the problem taken care of very quickly. And she was super sweet to my boys!!"
We responded:
"Thanks for trusting us Heather!! We really appreciate you and if there’s anything else you need please let us know!!"
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David Culbreth

February 14, 2026

5  out of  5
rating by David Culbreth
"I recently had an excellent experience working with Brock Jones from Alan Horne State Farm Insurance Agency. From the very beginning, Brock demonstrated knowledge, patience, and genuinely focused on finding the best coverage for my needs. He took the time to clearly explain all my options, answered every question thoroughly, and made sure I understood exactly what my policy included.
I never felt pressured—only supported.
Thanks to his expertise, I was able to secure great coverage at a competitive rate. I highly recommend Brock Jones to anyone looking for reliable, honest, and professional auto insurance assistance."
We responded:
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Randi Ray

February 14, 2026

5  out of  5
rating by Randi Ray
"Lori always works so diligently to provide us not only with the best coverage but the best coverage at the best price. She really gives the personal touch to our insurance. If you’re looking for the home town personal attention and customer service, I highly recommend Alan Horne’s agency and you really can’t complain at great coverage for affordable pricing."
We responded:
"Thanks so much for the amazing review, Randi! Lori is a rockstar and we really appreciate your kind words!! We look forward to being your agent for a long time!
"
Profile photo of Gail Culbreth

Gail Culbreth

February 14, 2026

5  out of  5
rating by Gail Culbreth
"I can't recommend Brock Jones at Alan Horne State Farm Agency highly enough! Not only is he knowledgeable and professional, but he also genuinely cares about helping clients find the best coverage at the best price. He took the time to carefully review our policies, explain options clearly, and ultimately saved us a significant amount of money without sacrificing coverage.
On a personal note, it's especially rewarding to work with Brock because I had the privilege of teaching him in high school. It's great to see him excel in his profession and serve his clients with integrity and dedication. He brings the same work ethic and character to his business that he showed as a student.
If you're looking for an insurance agent who is trustworthy, responsive, and truly works in your best interest, I wholeheartedly recommend Brock."
We responded:
"Thank you so much for the 5-star rating, Gail! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ian Norton

February 13, 2026

5  out of  5
rating by Ian Norton
"Great customer service."
We responded:
"Thank you so much Ian! We have a great Team. As always, we appreciate you and your Family!"
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Brittany Poole

January 27, 2026

5  out of  5
rating by Brittany Poole
"Alan Horne and his whole staff is amazing. Always willing to help when I need it. I love that my insurance needs are with them."
We responded:
"Thank you for taking the time to leave such a great review, Brittany. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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David Woodall

January 26, 2026

5  out of  5
rating by David Woodall
"We've had a great experience and couldn't be happier with State Farm and Alan Horne Agency. We contacted Lori to get a quote on our home and auto for 2026. She beat Progressive by $1000/year and our current premiums by almost $2000/year! And the coverages and deductibles are even better as well. She was so pleasant and easy to deal with! I hope we never have a claim, but if we do, I'm confident it will be handled as quickly, completely, and pleasantly as possible."
We responded:
"David, thank you for your wonderful review of State Farm Agent Alan Horne, Jr.’s Team! David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Horne, Jr.’s Team! "
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Susan Mullinax

January 14, 2026

5  out of  5
rating by Susan Mullinax
"I would like to thank Alan Horne and Brock Jones at State Farm in Jasper GA for all their help with the flooding in my home. We had a lot of rain Saturday and I have a mostly underground home and it flooded. Unfortunately, I didn't have flood insurance because I don't live in an area that floods so this damage wasn't covered under my policy. Having said that, Alan and Brock went above and beyond to help me get a restoration company out within an hour. Alan and Brock stayed in touch with me the entire time I was dealing with the stress and was there to help with anything they could. Thank you guys I am greatly appreciative of all the efforts it took to get me back to where I needed to be. You are awesome!!!!"
We responded:
"We appreciate you so much Susie and glad to help!! Please keep us in the loop and we will do anything we can!! Thanks for trusting us!"
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Cally Peterson

December 2, 2025

5  out of  5
rating by Cally Peterson
"Brock is very attentive and knowledgeable. He’s be able to help me find ways to save money with both homeowners insurance and vehicle insurance."
We responded:
"Thank you Cally! We appreciate your business and the feedback! Brock is always willing to go the extra mile and we are happy to have him! Please let us know if there is anything you need!!"
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Tanner

December 2, 2025

5  out of  5
rating by Tanner
"Thanks to Brock Jones I was able to save from my previous insurance provider and bundle an auto,life and home for less then what I was paying for one policy. Thanks Brock!! 😎"
We responded:
"We really appreciate you trusting us Tanner! Brock does a great job servicing all of our customers needs and we are lucky to have him! Again, thank you for your business and please let us know if there’s anything we can do!"
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Andy Langston

October 31, 2025

5  out of  5
rating by Andy Langston
"Brock Jones went above and beyond to provide me with exceptional customer service. His expertise and dedication to helping me were truly impressive. I'm grateful for his help and would highly recommend him to anyone in need of insurance guidance."
We responded:
"We really appreciate those kind words Andy! Customer experience is something we will focus on in our office and Brock does an outstanding job providing that to our customers! Please let us know if there’s anything you need!"
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Mathis Carver

October 27, 2025

5  out of  5
rating by Mathis Carver
"Like a good neighbor, Brock Jones is there. Call him, he’s been taking care of my family and I for years."
We responded:
"Thank ya very much sir! Brock is a big part of what we do and glad he is a part of our team. Please let us know if there’s anything you need!"
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Mike Lichucki

October 27, 2025

5  out of  5
rating by Mike Lichucki
"Brock was great in helping me get better coverage for a cheaper rate. I would definitely recommend him to others!"
We responded:
"Thanks Mike! Brock has been such a great addition to our team and we look forward to serving you for a long time!!"