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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Culbreth

David Culbreth

February 14, 2026

5  out of  5
rating by David Culbreth
"I recently had an excellent experience working with Brock Jones from Alan Horne State Farm Insurance Agency. From the very beginning, Brock demonstrated knowledge, patience, and genuinely focused on finding the best coverage for my needs. He took the time to clearly explain all my options, answered every question thoroughly, and made sure I understood exactly what my policy included.
I never felt pressured—only supported.
Thanks to his expertise, I was able to secure great coverage at a competitive rate. I highly recommend Brock Jones to anyone looking for reliable, honest, and professional auto insurance assistance."
We responded:
"Thank you so much for the 5-stars, David! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Randi Ray

February 14, 2026

5  out of  5
rating by Randi Ray
"Lori always works so diligently to provide us not only with the best coverage but the best coverage at the best price. She really gives the personal touch to our insurance. If you’re looking for the home town personal attention and customer service, I highly recommend Alan Horne’s agency and you really can’t complain at great coverage for affordable pricing."
We responded:
"Thanks so much for the amazing review, Randi! Lori is a rockstar and we really appreciate your kind words!! We look forward to being your agent for a long time!
"
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Gail Culbreth

February 14, 2026

5  out of  5
rating by Gail Culbreth
"I can't recommend Brock Jones at Alan Horne State Farm Agency highly enough! Not only is he knowledgeable and professional, but he also genuinely cares about helping clients find the best coverage at the best price. He took the time to carefully review our policies, explain options clearly, and ultimately saved us a significant amount of money without sacrificing coverage.
On a personal note, it's especially rewarding to work with Brock because I had the privilege of teaching him in high school. It's great to see him excel in his profession and serve his clients with integrity and dedication. He brings the same work ethic and character to his business that he showed as a student.
If you're looking for an insurance agent who is trustworthy, responsive, and truly works in your best interest, I wholeheartedly recommend Brock."
We responded:
"Thank you so much for the 5-star rating, Gail! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Ian Norton

February 13, 2026

5  out of  5
rating by Ian Norton
"Great customer service."
We responded:
"Thank you so much Ian! We have a great Team. As always, we appreciate you and your Family!"
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Brittany Poole

January 27, 2026

5  out of  5
rating by Brittany Poole
"Alan Horne and his whole staff is amazing. Always willing to help when I need it. I love that my insurance needs are with them."
We responded:
"Thank you for taking the time to leave such a great review, Brittany. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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David Woodall

January 26, 2026

5  out of  5
rating by David Woodall
"We've had a great experience and couldn't be happier with State Farm and Alan Horne Agency. We contacted Lori to get a quote on our home and auto for 2026. She beat Progressive by $1000/year and our current premiums by almost $2000/year! And the coverages and deductibles are even better as well. She was so pleasant and easy to deal with! I hope we never have a claim, but if we do, I'm confident it will be handled as quickly, completely, and pleasantly as possible."
We responded:
"David, thank you for your wonderful review of State Farm Agent Alan Horne, Jr.’s Team! David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Horne, Jr.’s Team! "
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Susan Mullinax

January 14, 2026

5  out of  5
rating by Susan Mullinax
"I would like to thank Alan Horne and Brock Jones at State Farm in Jasper GA for all their help with the flooding in my home. We had a lot of rain Saturday and I have a mostly underground home and it flooded. Unfortunately, I didn't have flood insurance because I don't live in an area that floods so this damage wasn't covered under my policy. Having said that, Alan and Brock went above and beyond to help me get a restoration company out within an hour. Alan and Brock stayed in touch with me the entire time I was dealing with the stress and was there to help with anything they could. Thank you guys I am greatly appreciative of all the efforts it took to get me back to where I needed to be. You are awesome!!!!"
We responded:
"We appreciate you so much Susie and glad to help!! Please keep us in the loop and we will do anything we can!! Thanks for trusting us!"
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Cally Peterson

December 2, 2025

5  out of  5
rating by Cally Peterson
"Brock is very attentive and knowledgeable. He’s be able to help me find ways to save money with both homeowners insurance and vehicle insurance."
We responded:
"Thank you Cally! We appreciate your business and the feedback! Brock is always willing to go the extra mile and we are happy to have him! Please let us know if there is anything you need!!"
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Tanner

December 2, 2025

5  out of  5
rating by Tanner
"Thanks to Brock Jones I was able to save from my previous insurance provider and bundle an auto,life and home for less then what I was paying for one policy. Thanks Brock!! 😎"
We responded:
"We really appreciate you trusting us Tanner! Brock does a great job servicing all of our customers needs and we are lucky to have him! Again, thank you for your business and please let us know if there’s anything we can do!"
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Andy Langston

October 31, 2025

5  out of  5
rating by Andy Langston
"Brock Jones went above and beyond to provide me with exceptional customer service. His expertise and dedication to helping me were truly impressive. I'm grateful for his help and would highly recommend him to anyone in need of insurance guidance."
We responded:
"We really appreciate those kind words Andy! Customer experience is something we will focus on in our office and Brock does an outstanding job providing that to our customers! Please let us know if there’s anything you need!"
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Mathis Carver

October 27, 2025

5  out of  5
rating by Mathis Carver
"Like a good neighbor, Brock Jones is there. Call him, he’s been taking care of my family and I for years."
We responded:
"Thank ya very much sir! Brock is a big part of what we do and glad he is a part of our team. Please let us know if there’s anything you need!"
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Mike Lichucki

October 27, 2025

5  out of  5
rating by Mike Lichucki
"Brock was great in helping me get better coverage for a cheaper rate. I would definitely recommend him to others!"
We responded:
"Thanks Mike! Brock has been such a great addition to our team and we look forward to serving you for a long time!!"
Profile photo of Mike Power

Mike Power

September 22, 2025

5  out of  5
rating by Mike Power
"Lori was absolutely amazing. She was able to reduce all of our premiums on home, auto and RV, while giving us better coverage. Wish we had switched a few years ago."
We responded:
"Thanks Mike!! We really are lucky to have Lori here in our office. Great to see you last week and we are glad to have you back!"
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Emily Cherrington

August 8, 2025

5  out of  5
rating by Emily Cherrington
"Entire staff is so kind. They are willing to work with you to find the best rates."
We responded:
"We appreciate you Emily and the kind words!! Please let us know if there is anything we can ever do to help!!"
Profile photo of Emily Martin

Emily Martin

August 7, 2025

5  out of  5
rating by Emily Martin
"Brock was a great help for me, he was able to lower my car insurance from another company and the whole staff is very nice and helpful as well!"
We responded:
"Thanks Emily! Brock is a great resource for our customers and we are proud he is part of our team!"
Profile photo of MeganEmily DavisMartin

MeganEmily DavisMartin

August 7, 2025

5  out of  5
rating by MeganEmily DavisMartin
"This office has been a great help to our business. Very nice and helpful staff, we would highly recommend!"
We responded:
"Thanks so much! We appreciate you both so much! Please let us know how we can help!"
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Chase Jordan

August 5, 2025

5  out of  5
rating by Chase Jordan
"Lori helped me with my car and home insurance policy. She was great to work with and went above and beyond to help me get a lower rate! Highly recommend her!"
We responded:
"Thanks Chase! We really do appreciate you trusting us!! Lori is a huge asset to what we do everyday and I'm glad you've had a great experience! Please let us know if there is anything we can ever do!"
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Heath Jordan

July 28, 2025

5  out of  5
rating by Heath Jordan
"Lori is badass she was awesome with the whole experience!!!"
We responded:
"Thank ya sir! She truly is! We really appreciate you and please let us know if there’s anything you ever need!"
Profile photo of Christie Elliott

Christie Elliott

July 24, 2025

5  out of  5
rating by Christie Elliott
"I had a great experience with Alan Horne & team! I do mortgages, so I work with a lot of insurance agents; these guys stand out for their quick follow through & friendly service!"
We responded:
"Thanks so much Christie!! If there is ever anything we can do for you or one of your clients please let us know!"
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Gina Burton

July 16, 2025

5  out of  5
rating by Gina Burton
"All my thanks to Sara Burton! She is always there when I need her and very helpful and polite. I recommend her 1000%."
We responded:
"Thanks Gina!! We really appreciate your kind words and we are really lucky to have Sara as a part of our team!! Please let us know if there is anything we can do for you!"
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Alyssa Ross

July 15, 2025

5  out of  5
rating by Alyssa Ross
"I had an amazing experience here. Brock helped me and was extremely helpful answering all my questions and helping me get the best rate. 10/10 would recommend."
We responded:
"We really appreciate you taking the time to leave us a review Alyssa!! Brock is a huge asset to our office and our customers. We are definitely luck to have him on our team. Please let us know if there is anything we can do for you!"
Profile photo of Jacob Brock

Jacob Brock

June 24, 2025

5  out of  5
rating by Jacob Brock
"I highly recommend Brock, he makes things easy and works with you every step of the way!"
We responded:
"We appreciate the review Jacob! Brock has become a real anchor for our team and customers. Please let us know if there ever is anything we can do for you!"
Profile photo of Andrew Kinney

Andrew Kinney

June 22, 2025

5  out of  5
rating by Andrew Kinney
"I spoke to Brock at this office and he was very professional and knowledgeable. Quoted me great pricing and followed up with additional information quickly. Great service!"
We responded:
"Thanks for the review Andrew! Brock is a great asset for our customers and we are proud to have him! Please let us know if there is anything we can do for you!"
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Sarah

June 5, 2025

5  out of  5
rating by Sarah
"I can’t say enough good things about Jamie at State Farm! From the very beginning, Jamie was professional, kind, and incredibly helpful. She took the time to explain everything clearly, answered all of my questions with patience, and made sure I felt confident in the choices I was making.

You can tell she genuinely cares about her clients and wants the best for them. It’s rare to find someone who combines knowledge with such a personal touch, and that’s exactly what Jamie does. I’m so grateful I found her and highly recommend working with her if you want someone you can trust with your insurance needs!"
We responded:
"Wow! Thanks so much Sarah! We really do pride ourselves on being professional, kind, and efficient for our customers and Jamie is a great example of that! We really appreciate you and please let us know if there is anything we can do for you!!"
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Andrew Hasbrouck

June 5, 2025

5  out of  5
rating by Andrew Hasbrouck
"I was referred to Alan’s office by some different friends. I was helped right a way extremely nice people working inside, professional. Brock helped get the best quote and I highly recommend anyone looking for insurance to swing by and at least talk with them."
We responded:
"Much appreciated Andrew! Glad you were able to swing by and have a talk with Brock. He is a great resource for our customers and we are lucky to have him. Please let us know if there is anything you need!"